As I have mentioned in the past, I worked at an answering service/call center for a past career choice. I lasted there more years than I ever should have and as a result have a great respect for anyone that can hang in there at a service center without wanting to commit a violent crime every night.
So imagine my delight to find out about this book:
"Confessions of a Call Center Gal" by debut author, Lisa Lim. Then imagine my surprise when Lisa asked if I would like to read and review her book. A book about the insanity of a call center? I'm in!
You can find out more about the book (and where to order it) here:
About Confessions of a Call Center Gal, the book.
And check out Lisa's blog: Author Lisa Lim's blog
Stay tuned for my review, folks! I can't wait to read this.